Very good seller. I ran into some trouble with the delivery agent and caused me quite some headache. I explained the situation to Brian, as it looked as though the package was being shipped back to him, after not being able to locate my address. After a few requests, i was able to retrieve the package just before it was shipped. After that i realised that i need a riser for my pedalboard to get the patchbay in place, so i reached out to Brian to ask for the enclosure model so i could get one myself. Instead, he shipped me one with no extra charges and even absorbing the shipping cost, with the reason that the initial shipping caused me problems. Even though it was not his fault, yet he went the extra mile to make sure i was happy. cant recommend him enough!
Please continue to support as this business is a small family business. Really responsive to emails and helpful always. thank you!Rating: [5 of 5 Stars!]